In my last article I was writing about the Alaska Airlines drama. As you can well imagine, I wasn’t impressed with the response, which seemed to only justify the deceptive practices, and to also place the onus on me. worse was the “compensation,” which I felt was both an insult and a joke. Shortly after [...]

Some time ago, I wrote a complaint letter to Alaska Airlines about deceptive booking practices and I asked for compensation. As you can imagine, I was pretty ticked off about what they did and how I was treated. To learn more about what happened, read on…

In a followup to my posting about Air Canada is this letter that I received, which really made my blood boil. Read it and discover that Air Canada only cares about the bottom line, not their customers. My recommendation? Don’t ever fly them! You won’t get any satisfaction if anything goes wrong, judging by this callous and insensitive response.

To Whom It May Concern:

Congratulations, Air Canada. In over 30 years of airline travel (and 400+ flights), I just experienced the worst service ever with your airline!!