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  • Nov
    26

    Worst Airline Experience Ever: Air Canada’s Response

    Filed under: Nathan's Travel Tips; Tagged as: air canada, bad customer service, blaming the customer, misrepresentation, no customer satisfaction, no refunds, no responsibility, sales fraud, ticket fraud

    In a followup to my posting about Air Canada is this letter that I received, which really made my blood boil. Read it and discover that Air Canada only cares about the bottom line, not their customers. My recommendation? Don’t ever fly them! You won’t get any satisfaction if anything goes wrong, judging by this callous and insensitive response.

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  • Nov
    24

    Cell Phone Service in the United States: Lies, Evil and Some Good Stuff

    Filed under: Nathan's Travel Tips; Tagged as: at&t, cellphones, lie by omission, misinformation, net 10, net 10 cellphone

    This winter, when I traveled to the US, I wanted to get a chip for my GSM phone. That turned out to be one of the most frustrating experiences I had in a long time. I was repeatedly turned down or told that I’d have to buy a new phone (not to mention a plan) something I didn’t want. I was determined to get a chip. That turned out to be a nightmare.

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  • Nov
    2

    Worst Airline Experience Ever!!!

    Filed under: Nathan's Travel Tips; Tagged as: air canada, bad customer service, check-in glitches, misrepresentation, ticket fraud, travel

    To Whom It May Concern:

    Congratulations, Air Canada. In over 30 years of airline travel (and 400+ flights), I just experienced the worst service ever with your airline!!

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